Nocland Business Inc. (Nocland), incorporated in 2013, is a cloud-based network management services provider, enabling medium to large size organizations to monitor and manage their core devices and network. Nocland, based in St. John’s, has been approved under the Research and Development Corporation’s (RDC) Proof of Concept (POC) program to offset the technical and financial risk of developing a software system to extend the capabilities of their network management software. This will include an expert system, developed through the use of machine learning (ML) to help detect and address network issues. The expected result would be that data networks would experience less downtime and be less disruptive to users. The core R&D of this project will be in the development of the expert system (the machine learning element) that will be used to classify and escalate the networking issues.